My Account

My Account:

I have lost access to my account, what can I do now?

If you have forgotten your login information or cannot access your account, please click on the "Forgot Password" option on the login page. You will receive instructions on how to reset your password via email. If you are still unable to access your account, please contact our customer service team for further assistance at [e-mail] or [phone].

I can’t find my recently placed order.

If you are unable to find your recently placed order, please check your email for a confirmation or shipping notification. You can also go to the "Orders" section in your account to view all of your previous orders. If you are still unable to locate your order, please contact our customer service team for further assistance at [e-mail] or [phone].

How can I change my account details, such as my email address or password?

To change your account details, simply go to the "Account Settings" section in your account. From there, you can update your email address and password as needed. If you encounter any issues or have trouble changing your information, please contact our customer service team for further assistance at [e-mail] or [phone].